Shipping & Billing
THE BEACH PEOPLE UNITED is a Limited Liability Company registered in the United States. All pricing worldwide is in USD, except for Australia and New Zealand which are charged in AUD, the United Kingdom which is charged in GBP, and countries in the EU which are charged in Euro. The Beach People reserves the right to change pricing at our discretion and without notice. The Beach People Online uses IP Address based Geo-Location to show location based pricing and charges. This affects currency selection and taxes. Transactions not completed naturally, either by design or by mistake, TBP reserves the right to cancel the order or charge the excess due to the result of the scenario.
- Your order will be dispatched within two business days.
- All orders are shipped via DHL standard shipping from the United States.
- Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the purchaser’s responsibility to liaise with the designated courier company. No refunds or replacements will be given for products missing or damaged in transit.
- Please enter your shipping address correctly as once it has been received and dispatched we cannot alter the address and you will be charged the standard applicable postage rate to resend.
- If the product was marked with ‘pre-order’ your item will ship automatically when in stock and you will be sent tracking emails on the day of dispatch.
- Either you or your representative, that is 18 years of age or older, must be present to receive your delivery. If no one is available to receive the delivery, our Shipping partners will leave a card for re-delivery. In certain cases a re-delivery fee may be applied to your order. Examine your order upon delivery to ensure that there are no visible signs of damage, missing or incorrect items. In the event that there are missing, damaged or incorrect packages, please retain the item(s), and contact us in Australia on +61 7 5523 4841, or in the United States on (424) 832-3706 or Toll Free on 1-844-94BEACH (1-844-942-3224) within 48 hours of your delivery.
EUROPEAN DELIVERY COST AND TIMES
All European orders will be dispatched within 48 hours of receipt of the order with a expected delivery window of 5-10 business days.
For exact shipping times please refer to the DHL website or contact our Customer Service Team.
DHL Courier International
You will receive tracking information from the shipping provider. All tracking enquiries and estimated delivery times must go through the relevant freight provider for your country. The Beach People will not be able to track items on behalf of customers.
Customers are responsible for customs charges if applicable.
Offer cannot be combined with any other coupons, promotions or discounts unless otherwise advertised. Limit one coupon per customer per transaction only. Offer applies to pre-tax merchandise only (excluding shipping charges).